UK SHIPPING FROM £3.99 | INTERNATIONAL PRICES VARY

FAQs

We offer multiple delivery options during the checkout process, and your final delivery cost will be calculated during checkout based on your location and the weight of the products ordered. For a full breakdown of our different delivery rates have a look at our delivery information page.
We deliver all across the UK Mainland including the Scottish Highlands, Isle of Wight and Isle of Man. We also post to many countries across Europe and the rest of the world.
No. Simply place the products you would like to purchase in your shopping cart and go through the checkout process. We will ask you for your shipping and billing address to deliver your products as well as an email address to send you an order confirmation.
Yes. You have 14 days after receipt of your item(s) to contact our returns email address and return the un-sealed, unused product(s) back to us. A refund will be issued once we have received the returned goods. Please contact us before returning an item, so that we can provide you with the correct returns address and documentation to include. This will enable us to process your return once it is received at our warehouse. For more information please view the returns page found in our help desk.
For hygiene purposes, panties, thongs, g-strings, hipsters and other underwear must be returned in an un-worn, unsealed, re-saleable condition. When we receive the items on return they will be fully checked for these requirements before a refund is issued.
An easy way to find products and other information on our website is by typing keywords into the search box in the top right corner of the site.
In the Order Summary box on the Checkout page there is a pink link reading "Have a discount code? Click here to enter it" A box then appears where the discount code can be entered.
Sure! We are able to take telephone orders Monday-Saturday from 10:00 to 17:00 GMT. Give us a call on 020 8681 0030 to place your order over the telephone.
Yes. The option to pay with PayPal is available at the checkout.

If you have any other questions please contact us via the Contact Us page.

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